Quality Control Systems Managers

What the job really is

Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.

At a glance

• Sector: Management
• O*NET-SOC code: 11-3051
• O*NET job zone: 4 — considerable preparation
• Work sample tasks on file: 12
• Tools and technologies listed: 12

What you actually do

Work sample tasks recorded for this occupation:

• Stop production if serious product defects are present.
• Review and update standard operating procedures or quality assurance manuals.
• Monitor performance of quality control systems to ensure effectiveness and efficiency.
• Review quality documentation necessary for regulatory submissions and inspections.
• Analyze quality control test results and provide feedback and interpretation to production management or staff.
• Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.
• Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
• Direct product testing activities throughout production cycles.
• Instruct staff in quality control and analytical procedures.
• Direct the tracking of defects, test results, or other regularly reported quality control data.
• Participate in the development of product specifications.
• Identify quality problems or areas for improvement and recommend solutions.

Tools and technology

Adobe Acrobat, Atlassian JIRA, Extensible markup language XML, Linux, Microsoft Access, Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft PowerPoint, Microsoft Project, Microsoft SQL Server, Microsoft Visio

What employers expect you to already be comfortable with.

Where this job leads

Related occupations — the usual moves up and sideways:

• Quality Control Analysts
• Validation Engineers
• Industrial Engineers
• Industrial Production Managers
• Software Quality Assurance Analysts and Testers
• Manufacturing Engineers
• Health and Safety Engineers, Except Mining Safety Engineers and Inspectors
• Chemical Technicians

Getting in

O*NET assigns this occupation job zone 4 (considerable preparation). The related occupations above are the realistic routes in and out.

Find openings

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Check this against the source

O*NET OnLine: Quality Control Systems Managers — the authoritative public-domain profile this page is derived from, including the full task list, reported skills and the wage estimates for your region.

Derived and rewritten from the public-domain O*NET database (U.S. Department of Labor / Employment and Training Administration). Figures are observations, not promises — always confirm salary, licensing and visa requirements with the employer and the relevant authority.