Child, Family, and School Social Workers

What the job really is

Provide social services and assistance to improve the social and psychological functioning of children and their families and to maximize the family well-being and the academic functioning of children. May assist parents, arrange adoptions, and find foster homes for abandoned or abused children. In schools, they address such problems as teenage pregnancy, misbehavior, and truancy. May also advise teachers.

At a glance

• Sector: Community & Social Service
• O*NET-SOC code: 21-1021
• O*NET job zone: 4 — considerable preparation
• Work sample tasks on file: 12
• Tools and technologies listed: 12

What you actually do

Work sample tasks recorded for this occupation:

• Maintain case history records and prepare reports.
• Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems to determine what services are required to meet their needs.
• Serve as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts to help children who face problems, such as disabilities, abuse, or poverty.
• Develop and review service plans in consultation with clients and perform follow-ups assessing the quantity and quality of services provided.
• Address legal issues, such as child abuse and discipline, assisting with hearings and providing testimony to inform custody arrangements.
• Counsel parents with child rearing problems, interviewing the child and family to determine whether further action is required.
• Consult with parents, teachers, and other school personnel to determine causes of problems, such as truancy and misbehavior, and to implement solutions.
• Arrange for medical, psychiatric, and other tests that may disclose causes of difficulties and indicate remedial measures.
• Refer clients to community resources for services, such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply.
• Counsel individuals, groups, families, or communities regarding issues including mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care, or medical care.
• Provide, find, or arrange for support services, such as child care, homemaker service, prenatal care, substance abuse treatment, job training, counseling, or parenting classes to prevent more serious problems from developing.
• Collect supplementary information needed to assist client, such as employment records, medical records, or school reports.

Tools and technology

Microsoft Access, Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Computer laser printers, Desktop computers, EasyCBM, Laptop computers, Laser facsimile machines, Multi-line telephone systems

What employers expect you to already be comfortable with.

Where this job leads

Related occupations — the usual moves up and sideways:

• Healthcare Social Workers
• Marriage and Family Therapists
• Mental Health and Substance Abuse Social Workers
• Rehabilitation Counselors
• Social and Human Service Assistants
• Social and Community Service Managers
• Community Health Workers
• Educational, Guidance, and Career Counselors and Advisors

Getting in

O*NET assigns this occupation job zone 4 (considerable preparation). The related occupations above are the realistic routes in and out.

Find openings

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Check this against the source

O*NET OnLine: Child, Family, and School Social Workers — the authoritative public-domain profile this page is derived from, including the full task list, reported skills and the wage estimates for your region.

Derived and rewritten from the public-domain O*NET database (U.S. Department of Labor / Employment and Training Administration). Figures are observations, not promises — always confirm salary, licensing and visa requirements with the employer and the relevant authority.