Cashiers

What the job really is

Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.

At a glance

• Sector: Sales
• O*NET-SOC code: 41-2011
• O*NET job zone: 2 — some preparation
• Work sample tasks on file: 12
• Tools and technologies listed: 12

What you actually do

Work sample tasks recorded for this occupation:

• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Greet customers entering establishments.
• Issue receipts, refunds, credits, or change due to customers.
• Assist customers by providing information and resolving their complaints.
• Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.
• Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
• Answer incoming phone calls.
• Answer customers' questions, and provide information on procedures or policies.
• Request information or assistance, using paging systems.
• Help customers find the location of products.
• Process merchandise returns and exchanges.
• Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.

Tools and technology

Apple Safari, Microsoft Edge, Microsoft Excel, Microsoft Office software, Microsoft Windows, Mozilla Firefox, 10-key calculators, AFEXDirect, Accounting software, Belt conveyors, Bookkeeping software, Cardboard balers

What employers expect you to already be comfortable with.

Where this job leads

Related occupations — the usual moves up and sideways:

• Counter and Rental Clerks
• Tellers
• Customer Service Representatives
• Retail Salespersons
• First-Line Supervisors of Retail Sales Workers
• Gambling Change Persons and Booth Cashiers
• Postal Service Clerks
• Pharmacy Aides

Getting in

O*NET assigns this occupation job zone 2 (some preparation). The related occupations above are the realistic routes in and out.

Find openings

Browse the verified job sources directory, or explore more occupations.

Check this against the source

O*NET OnLine: Cashiers — the authoritative public-domain profile this page is derived from, including the full task list, reported skills and the wage estimates for your region.

Derived and rewritten from the public-domain O*NET database (U.S. Department of Labor / Employment and Training Administration). Figures are observations, not promises — always confirm salary, licensing and visa requirements with the employer and the relevant authority.